Skip to main content

What to include

  • Your platform: Mac, Windows, StartOS, or Umbrel.
  • Your app version.
  • What you did, what you expected, and what happened.
  • The exact error message, or a screenshot with balances and addresses hidden.
Never share your seed phrase, private keys, API keys, xpubs, or your data folder. Support will never ask.

Find your app version

The version isn’t shown inside the app yet.